An AI Receptionist That Does the Work
Most AI receptionists are voicemail with better manners. Ours handles the call: it qualifies, books, answers, and collects, and it hands urgent callers to a live person the moment they ask.
Qualifies every caller
Name, problem, urgency, and callback number captured on every call and written to your CRM. No lead leaves without being worked.
Books and reschedules appointments
The receptionist sets real appointments and handles reschedules against your calendar, so a missed call still turns into a booked job.
Answers like your best CSR
It learns from your real call transcripts and your company profile, so it answers pricing, service, and scheduling questions the way your team actually does.
Signs them up and collects payment
New customers can start service on the call: the receptionist sends a secure payment link tied to your CRM billing, so the money lands exactly where it always has. Roonly never holds funds.
Live call
0:47
You choose who answers first.
Run it AI-first, where every call is answered instantly and transferred to your team when needed. Or team-first, where calls ring your CSRs like they always have and the AI only catches what nobody picks up, after hours or when the lines are flooded. Either way, no caller ever hits dead air, and anyone who asks for a person gets one.
Speed to Lead Decides Who Wins the Job
Inbound leads go to whoever answers first and follows up fastest. The receptionist answers on the first ring, qualifies the caller, and flags ready-to-buy leads for your CSRs to close.
0x
more likely to qualify a lead answered in 5 minutes instead of 30
MIT and InsideSales, Lead Response Management study
0%
of callers who cannot reach a business never call back
Numa, Small Business Phone Report
0%
of inbound calls to home services shops never turn into a booked job
ServiceTitan, survey of 3,000+ businesses
$0
in revenue lost with every missed call
Invoca
Follow-Up That Never Forgets
Most offices lose more revenue to silence than to competitors. Roonly watches every call and your CRM for the leads that are about to leak, then runs the follow-up over SMS automatically.
Missed call
(555) 013-2284
Text sent 8 seconds after hangup
Missed calls get a text back. A caller who hangs up on ring gets a text within seconds, while they are still holding the phone.
Quotes nobody chased. Estimates that went quiet get a follow-up that references the actual conversation.
Leads who said they would think about it. Qualified callers who never booked get re-engaged the same day, while the intent is still warm.
Cancellations no one tried to save. A cancellation triggers a save attempt before the customer is gone, with an offer that fits why they left.
Churned customers won back. Past customers get win-back offers built from their service history in your CRM, timed to the season.
Reviews and reminders on autopilot. Happy customers get a review request. Upcoming visits get a confirmation text with easy rescheduling.
Every message references what was actually said, in your company's own language, because Roonly analyzed the conversation that created the lead. Ready-to-close threads get flagged for your CSRs, and any customer who asks for a person is handed to one with the full thread attached.
The Same Coaching Engine Your Field Reps Get
Every other phone system ends at the hangup. This one scores every call, trains the rep who took it, and flags the deals that were winnable.
Every call scored and coached automatically
Inbound and outbound calls are scored on greeting, discovery, booking ask, and objection handling. CSRs see exactly what to fix without waiting for a manager to listen back.
A browser softphone with live call help
Take and place calls from any browser. While the call is live, whisper prompts pulled from your own playbook show the rep the right next line at the right moment.
Roleplay practice for CSRs
CSRs practice cancellation saves, win-backs, and tough objections against AI callers in the browser, so their first hard call is not on a real customer.
Winnable deals get flagged
When a sale was in play and lost on a recoverable objection, the deal lands in a manager queue with the exact moment it went wrong, and the rep gets a practice scenario on that objection.
Inbound call
Today at 10:42 AM · 6 min 12 sec
73
Call score
Live whisper · Ask for the booking before quoting the price
Keep the phones you have
Roonly uses overlay capture, so you can add it in front of your published numbers without switching systems. Calls still ring the phones your team already uses. Your numbers stay the same, your carrier stays the same, and the coaching starts on the first call.
One System. The Whole Loop.
Point tools do one of these. Roonly Office runs the whole loop, and every conversation it touches makes the answering, the follow-up, and the coaching smarter.
Plugs Into the Tools You Already Run
When a rep closes at the door, the sale lands in your CRM automatically with the outcome, notes, and a link to the conversation. Office calls flow in from your phone system the same way. Direct integrations, no middleware.
JobNimbus
FieldRoutes
CallRail
GoHighLevel
AccuLynx
OpenPhone
Dialpad
Aircall
Zoom Phone
JustCall
Kixie
CloudTalk
CallTrackingMetricsCRM writeback for JobNimbus, FieldRoutes, GoHighLevel, and AccuLynx. Call capture from CallRail, OpenPhone, Dialpad, Aircall, Zoom Phone, JustCall, Kixie, CloudTalk, CallTrackingMetrics, or any phone system that can send a webhook. Using something else? We build direct connectors on request.
Hear It for Yourself
Book a demo and we will walk through the receptionist, the follow-up engine, and call scoring on your own numbers.
30-minute call. No commitment.
Reps in the field too? Roonly started there. See Roonly Field